“A 59 year-old maintenance repairer became disabled after suffering a stroke. His job required him to perform heavy lifting and look after heavy equipment. Cigna paid his claim for the entire “”Own Occupation”” period. However, when the definition of disability switched to “”Any Occupation,”” Cigna denied benefits.
The man hired Fields to appeal the decision. Our attorneys reached out to the medical staff at the man’s primary care clinic and requested a narrative report documenting the severe ongoing neurological issues. This report was submitted with updated medical records and legal arguments arguing the man’s case. Cigna reinstated benefits after receiving the documentation. The man was able to continue treating for his condition with the financial burden of the denial behind him.”