“A 52 year-old customer service representative became disabled when she developed a severe eye spasm caused by a rare underlying neurological condition. She ceased working because tasks on the computer were impossible to perform in a timely matter. Liberty Mutual paid her long-term disability claim for two years. Liberty later denied benefits saying that, although the woman was unable to work her own job, she would be able to return to work at some sedentary occupations.
The woman hired Fields to appeal the decision. Our attorneys reached out to the woman’s treating doctors and got detailed reports outlining the woman’s conditions and inability to work. Liberty overturned their decision resulting in a payment of back benefits. The claim was reinstated and monthly payments began shortly thereafter. The woman was so impressed with the representation we provided that she hired us to monitor her claim against liberty and pursue a lump-sum settlement.”