“A shift supervisor at a retail store became disabled when her chronic migraines worsened and rendered her almost completely incapacitated. Liberty Mutual paid her claim for just over a three months before denying benefits. Liberty abruptly sent the woman a denial letter stating there was insufficient medical evidence to show the woman was disabled. The woman was surprised because she had continued treating with her doctors who all agreed she could not work.
The woman hired Fields Disability to appeal the decision. Our attorneys updated her medical records and requested letters from her doctors describing the woman’s severe migraines. Those documents were submitted with factual and legal arguments about Liberty’s failure to give appropriate weight to the woman’s medical records. Liberty reinstated benefits and paid the woman everything she was owed under the terms of the policy. The woman was so pleased with the work done on the appeal that she hired Fields Disability to continue monitoring her claim and ensure Liberty Mutual treated her fairly.”