“An elementary school teacher and military veteran began having intense feelings of anxiety and depression. He sought treatment unsuccessfully for a few years, and ultimately had to stop working. He applied for long-term disability benefits through Sun Life so that he could seek adequate treatment without the stress of working. Despite his symptoms intensifying at work, Sun Life wrote a letter denying him benefits and saying that he could return to work full-time.
Frustrated that Sun Life seemed to ignore his symptoms, he contacted Fields Disability for help with an appeal. The attorneys at Fields Disability reviewed the medical records from Sun Life and found that the insurance company ignored a key doctor’s report. Our attorneys called the doctor and had him write a letter supporting the appeal. Sun Life overturned their decision, granting our client ongoing benefits and awarding him a lump-sum payment for back-pay. Our client is relieved to be able to focus totally on treatment and not his fight with the insurance company.”